In memory of His Majesty King Bhumibol Adulyadej of Thailand

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Flash sale - OZO Wesley Hong Kong

OZO Wesley Hong Kong

4-day Flash Sale - Frequently asked questions


Reservations

How do I book this promotion?
... Please follow the steps on how to book this promotion here. ...
How do I know I’m getting the Flash Sale offer?
... After checking availability, you’ll see an OZO Exclusive logo with details for the promotion. ...
Why isn’t the Flash Sale offer appearing?
... Please make sure that you have entered the following correctly before checking availability:
  • Promo Code in the Promo Code box
  • Check-in and check-out date are during the stay period of the offer
  • Select at least 2 consecutive nights
...
I clicked on the promotion link from Facebook using my mobile phone, but it’s not working. Is there something wrong?
... We have found that there can be issues when using the link on mobile devices. We recommend that you access the link from your laptop or desktop computer instead. ...
Can I book this promotion over weekends or holidays?
... Definitely. However, the prices may be more expensive. Please also note that this offer is subject to availability. ...
Why do the rates keep changing? I checked a while ago and now the prices for the same dates have changed.
... Our rates will fluctuate and can change at any time. We recommend that you quickly book your rooms to get the best prices. ...
The promotion was just available for the dates I was looking at. Why is it not available now?
... A limited number of rooms are allocated per day on this offer. If there’s availability, we recommend that you quickly secure your room before it’s gone. ...
When I’m booking, I see one price in Step 1 (Select) and another in Step 2 (Review). Why is this?
... The prices shown in Step 1 exclude applicable service charge whereas the prices in Step 2 includes 10% service charge. This is why it’s slightly more expensive. ...
Do I need a credit card to make a reservation?
... Yes, a credit card is required to confirm you booking. Please be assured that our website is secure and that your details are always kept confidential. ...
I just filled out my details and when I click confirm, an error message occurs. Why did this happen?
... For security reasons, you have 30 minutes to complete your reservation after which your details are automatically deleted. Simply start again from the beginning to confirm your booking. ...
Is it necessary that the name on the booking matches with the guest that checks in?
... No, it’s not necessary. If you’re booking for someone else, just make sure that they have printed out the confirmation email and that it’s presented at check-in. ...

Flash Sale details

What is the stay period of this promotion?
... This promotion is available for stays from 15 December 2016 to 30 June 2017. ...
Does this promotional rate include breakfast?
... Yes, daily breakfast for two adults at OZO Wesley Hong Kong. ...
Does the Flash Sale offer only apply to consecutive nights?
... That’s correct. You will need to book at least two consecutive nights to get this promotion. ...
What is the maximum number of rooms I can book in one go?
... You can book a maximum of 5 rooms for each reservation. ...
Is this offer available anywhere else?
... No, this offer can only be booked at www.onyx-rewards.com, www.onyx-hospitality.com and www.ozohotels.com. ...

ONYX Rewards

I’m an ONYX Rewards member. Can I earn and redeem points?
... Sorry, you cannot earn and redeem points with this Flash Sale offer. ...

Terms and Conditions

I’ve made a reservation and now I want to change it. Can I?
... Unfortunately no. This offer is non-amendable. Please make sure you have selected the correct date(s) and room type(s) before confirming your reservation. ...
I’ve changed my mind; I want to cancel my booking. Can I?
... Sorry but our Flash Sale offer is non-refundable. You will also be charged once you confirm your booking. Please make sure that you are completely certain before giving confirmation. ...

Hi there, this month’s OZO Wesley Hong Kong - Flash Sale has now ended.
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