CSR Policy

We are committed to principles of accountability, transparency, ethical behavior, respect for stakeholders' interests, respect for human rights and adherence to the law

Strive to be an employer of choice by providing a diverse work-place in which all employees are treated fairly and with respect and can realise their full potential

Aim to protect the natural resources and biodiversity under our influence and ensure that all potential adverse impacts of our operations on the environment are identified and managed

Adopt fair operating practices in all business dealings

Treat our guests with respect and ensure that we offer them products and services which provide the best possible value

Involve communities in the vicinity of our properties and seek to put in place initiatives that help those communities develop

Our Initiatives

Fin Free (Since 2013)

Part of the global shark 'fin free' conservation movement, Fin Free Thailand is a nation-wide campaign to raise awareness on the serious health risks associated with consuming shark fin and the environmental impacts of harvesting.

Hotels participating in the campaign are included in a Blue List and lead the way for others to improve their policies on sourcing sustainable seafood.

For more information, click here

Participating Properties

Our Initiatives

OZO for H²O (Since 2014)

OZO brand’s CSR programme strives to raise awareness on water scarcity and efficient water management through initiatives and partnerships within each property’s locale.


OZO Chaweng Samui
  • Successful construction of three check dams in 2014 and a further three more in 2015 through funds raised from guests and employees
  • A pledge to build three check dams in partnership with Samui Watershed Management, each year
OZO Colombo and OZO Kandy, Sri Lanka
  • Partnership with NetWwater
OZO Wesley Hong Kong
  • Establishing a partnership with Drop of Life, a non-profit organisation in Hong Kong in 2015 to build wells and collect rainwater in rural north-west China through the Water Cellar Campaign
  • Completing construction of five wells within the first year of the programme, exceeding the commitment to build three/year

Our Initiatives

ChildSafe (Since 2016)

Created in 2005, the ChildSafe Movement sets to protect children and youths from all forms of abuse and prevention from engaging in dangerous behaviors while influencing all tiers of society to create a positive environment.

We proudly entered a collaboration agreement with Friends-International in 2016 for all our properties in Thailand to become a supporter of the movement, a practice in line with the UN Convention on the Rights of the Child.

For more information, click here

Participating Properties